FAQs Counselling & Psychology

Q. Do I need a referral to see a psychologist or a counsellor?

A.  No you don't need a referral to see any of our psychologists, counsellors or social workers. Simply call or email us to make an appointment to see one of our clinicians.

Q. What if I have a referral from my GP or paediatrician?

A.  If you have a referral from your GP or paediatrician under a Medicare plan you are eligible to claim a portion of your appointments from Medicare.  For psychology and social work, this is usually for 6 sessions with a maximum of 10 sessions available.

Q. Are you registered for NDIS?

A. Yes, All About Kids is a registered provider.  All About Kids allied health practitioners are experienced in offering a variety of therapeutic services for children and youth with disabilities.

Q. Is there a difference between a Counsellor and a Psychologist?

A. Counsellors use talk-based therapy to help people to develop self-understanding and make changes in their lives. A counsellor will allow you to talk through your personal concerns, gain perspective, develop coping strategies, and increase self-awareness. Our Counsellors have significant experience working in schools, in addition to their formal Post Graduate degrees in Counselling and/or Psychology.

​A Psychologist, in addition to the above, receives specific training in mental health/ cognitive assessments and  formalised diagnosis for Mental Health conditions.

Q. What is the difference between a Provisionally registered Psychologist and a Registered Psychologist?

A. Psychologists are registered after 6-7 years of professional study and internship placements. After 4-5 years they are typically provisionally registered with the Australian Health Practitioner Regulation Agency (AHPRA) while they complete their training. All About Kids offers those Provisional Psychologists who have experience working with children and families in other roles, positions to work with us as clinicians. We provide formal supervision in order for the Provisional Psychologists to complete registration requirements.  This means that we our Provisional Psychologists bring with them a wealth of knowledge including their psychological studies. 

A. Yes, Our psychologists and counsellors often support parents through their own personal difficulties. Healthy, happy parents are the key to their children's success.

Q. My teenager is 16 and seems depressed and never wants to see his friends. Should he see someone?

A. Seeing a psychologist for support with friendships or other concerns he may have can be extremely helpful.

Q. My child has problems socialising because they are anxious. Does counselling therapy help?

A. Yes, a counsellor or psychologist works on both social skills and anxiety prevention.

Q. My teenager seems so stressed about school, exams and friends. Who should I see?

A. Our reception staff will help choose the psychologist or counsellor best suited to your child's age, concerns and interests.

Q. I'm pregnant and think I might need some support to get me through a difficult pregnancy. Can you help?

A. Our clinical psychologists can support you throughout your pregnancy and help you adjust to parenthood.

Q. The relationships within our family are breaking down. Can you help?

A. Our psychologists are experienced in both family and marital relationship therapy.